Frequently Asked Questions

How do I prepare my meals?

Please refer to the heating instructions on the label of each meal or view our cooking instructions guide.


How long will my meals last in the freezer?

We recommend consuming frozen meals within 6 weeks of delivery.


I have a question about delivery.

Please refer to our delivery page for commonly asked delivery questions.


Do I need to subscribe?

Absolutely not, our subscription service is completely optional and offered as a convenience feature for those who order every week.


If I subscribe, when will my recurring charge occur? Is there a fee for ending my subscription?

Subscriptions are charged on a 7 day cycle at midnight from the date you subscribe. There are absolutely no fees or penalties for ending a subscription, feel free to unsubscribe at any time before your next payment.


Are Musclediets meals preservative free?

Yes. As we prepare your meals fresh every week, we do not add preservatives. Please note however that some sauces may contain preservatives due to the use of worcesterchire, ketchup and soy.


I found a bone in my seafood meal, is this normal?

As we only use premium fish fillets that are pin-boned by hand, it is sometimes difficult to ensure all meals are 100% bone free. If you encounter a number of bones in your meal, please contact our customer care staff and we will arrange for your meal to be replaced free of charge.


Are Musclediets meals lactose, allergen or gluten free?

Due to the huge variety of foods prepared in our kitchen, we cannot guarantee that all meals are completely lactose, allergen or gluten free.


My question isn't listed here.

Please contact our customer care staff who will be happy to attend to your query.